Privacy Policy

Last updated: December 2024

1. Introduction

At AlgoBot ("we", "our", or "us"), your privacy matters to us. This Privacy Policy transparently explains how we collect, use, disclose, and safeguard your information when you interact with our services and platform.

2. Information We Collect

We may collect and process the following types of information:

  • Account details (e.g., name, email address, password)
  • Exchange API keys (encrypted & securely stored)
  • Trading preferences & settings
  • Communication data (when you contact support or engage with us)
  • Usage data (browsing information, device, and log data)

3. How We Use Your Information

Your information helps us:

  • Deliver and maintain our services
  • Process transactions and send confirmations
  • Notify you of important updates and provide support
  • Respond to your feedback and inquiries
  • Monitor, analyze, and enhance usage and performance
  • Protect the platform against unauthorized access and abuse

4. Data Security

We prioritize your security by implementing industry-standard technical and organizational safeguards. All API keys are encrypted at rest, and sensitive operations are strictly protected. We cannot access your exchange funds or execute withdrawals on your behalf.

5. Data Sharing

AlgoBot never sells, trades, or rents your personal information to third parties. Information may be shared only:

  • With your explicit consent
  • As required by law or regulatory process
  • To protect our rights, property, or safety
  • With trusted service providers who assist in operations (under confidentiality agreements)

6. Your Rights

You can, subject to applicable law:

  • Access your data
  • Request correction of inaccuracies
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, please contact our support.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and customize content. You may set your browser to block cookies, though this may affect certain platform features.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to request removal.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the "Last updated" date. Significant changes will be communicated via email or platform notifications.

10. Contact Us

Have questions or concerns about our Privacy Policy or data practices?
Email: privacy@algobot.com